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Books by Robert Ford






Managing Hospitality Organizations(2nd Edition)
Achieving Excellence in the Guest Experience
by Robert C. Ford, Michael C. Sturman
Paperback, 592 Pages, Published 2019 by Sage Publications, Inc
ISBN-13: 978-1-5443-2150-9, ISBN: 1-5443-2150-3






HR at Your Service
Lessons from Benchmark Service Organizations
by Dr Gary P. Latham, Robert C. Ford, Jose A. Berrios
Paperback, 220 Pages, Published 2012 by Society For Human Resource Management
Mobipocket_Ebook
ISBN-13: 978-1-58644-247-7, ISBN: 1-58644-247-3






Leading With a Laugh
101 Funny Stories with 300 Serious Insights and Lessons for Managers, Trainers, and Speakers
by Dr. John Newstrom, Dr. Robert C. Ford
Paperback, 280 Pages, Published 2006 by Booksurge Publishing
ISBN-13: 978-1-4196-4269-2, ISBN: 1-4196-4269-3






Spanish Colonial Style(1st Edition)
Santa Barbara and the Architecture of James Osborne Craig and Mary McLaughlin Craig
by Pamela Skewes-Cox, Robert Sweeney, Matt Walla, C. Ford Peatross, Dr C. Ford Peatross, Santa Barbara Historical...
Hardcover, 272 Pages, Published 2015 by Rizzoli
ISBN-13: 978-0-8478-4612-2, ISBN: 0-8478-4612-1






Managing Hospitality Organizations
Achieving Excellence in the Guest Experience
by Robert C. Ford, Michael C. Sturman
576 Pages, Published 2018 by Sage Publications
ISBN-13: 978-1-5443-5684-6, ISBN: 1-5443-5684-6






Achieving Service Excellence(1st Edition)
Strategies for Healthcare
by Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton
Paperback, 422 Pages, Published 2002 by Health Administration Pr
ISBN-13: 978-1-56793-190-7, ISBN: 1-56793-190-1






Managing Hospitality Organizations
Achieving Excellence in the Guest Experience
by Robert C. Ford, Michael C. Sturman
576 Pages, Published 2018 by Sage Publications
ISBN-13: 978-1-5443-5685-3, ISBN: 1-5443-5685-4






Managing Quality Service in Hospitality(Intl. Edition)
How Organizations Achieve Excellence in the Guest Experience (International edition)
by Robert C. Ford, Cherrill P. Heaton, Michael Craig Sturman, Ford/Sturman/Heaton
Paperback, 536 Pages, Published 2011 by Delmar Cengage Learning
ISBN-13: 978-1-111-30773-8, ISBN: 1-111-30773-3






Fun Minute Manager, The(1st Edition)
by Betsy Pike Bob, Robert C. Ford, John W. Newstrom, Liz Wheeler, Alan Pranke
Hardcover, 107 Pages, Published 2009 by Creative Training Techniques Press
ISBN-13: 978-1-935291-04-6, ISBN: 1-935291-04-1






Managing Hospitality Organizations(Third)
Achieving Excellence in the Guest Experience
by Ford, Robert C., Sturman, Michael Craig
Paperback, 656 Pages, Published 2024 by Sage Publications, Inc
ISBN-13: 978-1-07-187627-5, ISBN: 1-07-187627-9






Shroud 10
The Quarterly Journal of Dark Fiction and Art
by Lisa Mannetti, Thomas Phillips, Norman Partridge, Rio Youers, Justin Gustainis, Alethea Kontis, Kelli Owen, Robert Ford, Val Muller, Chandler Kaiden, Jeremy C. Shipp, Daniel G. Keohane, Nicholas Grabowski, Scott Christian Carr, Jodi Lee, Brian J. Hatcher, Elizabeth Tucker, Danny Evarts, Kevin Lucia, Timothy Deal
Paperback, 108 Pages, Published 2010 by Shroud Publishing, Llc
ISBN-13: 978-0-9827275-6-0, ISBN: 0-9827275-6-9






Managing Quality Service In Hospitality(1st Edition)
How Organizations Achieve Excellence In The Guest Experience (Hospitality Management)
by Robert Clayton Ford, Michael Craig Sturman, Cherrill P. Heaton
Hardcover, 544 Pages, Published 2011 by Delmar Cengage Learning
ISBN-13: 978-1-4390-6032-2, ISBN: 1-4390-6032-0






Frank Lloyd Wright(1st Edition)
Designs for an American Landscape, 1922-1932
by Robert Lawrence Sweeney, C. Ford Peatross, Anne Whiston Spirn, General Editor, Centre Canadien D'architecture, Library Of Congress
Paperback, 207 Pages, Published 1996 by Harry N. Abrams
ISBN-13: 978-0-8109-2664-6, ISBN: 0-8109-2664-4






Frank Lloyd Wright(1st Edition)
Designs for an American Landscape, 1922-1932
by David G. Delong, Anne Whiston Spirn, C. Ford Peatross, Robert Lawrence Sweeney, Centre Canadien D'architecture, Frank Lloyd Wright, Library Of Congress
Hardcover, 207 Pages, Published 1996 by Harry N. Abrams
ISBN-13: 978-0-8109-3981-3, ISBN: 0-8109-3981-9






Principles of Management
A Decision-Making Approach
by Robert Clayton Ford, Cherrill P. Heaton
Hardcover, 450 Pages, Published 1980 by Reston Pub Co
ISBN-13: 978-0-8359-5593-5, ISBN: 0-8359-5593-1






Cultural Heritage and Contemporary Change Ser.
Religion and Political Structures : From Fundamentalism to Public Service
by John T. Ford, Robert A. Destro, Charles Richard Dechert
Paperback, 280 Pages, Published 2005 by Council For Research In Values And Philosophy
ISBN-13: 978-1-56518-211-0, ISBN: 1-56518-211-1






The Thing That Lived Upstairs
A True Story of a Frightful Childhood Event Hicks, LaVone C; Ford, Patricia; Gable, Jane and Hall, Robert
by Lavone C. Hicks, Patricia Ford, Robert Hall
Paperback, 28 Pages, Published 2015 by Amazon
ISBN-13: 978-0-9861175-0-3, ISBN: 0-9861175-0-1






A Blues Bibliography
by Robert Ford
1,400 Pages, Published 2008 by Routledge
ISBN-13: 978-1-135-86507-8, ISBN: 1-135-86507-8






CATTYWAMPUS
Part of the Knucklebucket Thang Series
by John Boden, Robert Ford
Paperback, 108 Pages, Published 2019 by Independently Published
ISBN-13: 978-1-07-645046-3, ISBN: 1-07-645046-6






Thistledown
A Book of Scotch Humour, Character, Folk-Lore, Story and Anecdote (Classic Reprint)
by Robert Ford
Hardcover, 512 Pages, Published 2018 by Forgotten Books
ISBN-13: 978-0-365-19901-4, ISBN: 0-365-19901-X



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